Credits & Billing

Buy Credits

When your organization's AI credit balance is running low, you can purchase additional credits:

1. Navigate to Organization Settings → AI Features.
2. Your current credit balance is displayed at the top of the page.
3. Click Buy Credits.
4. Select a credit package from the available options.
5. Complete the purchase through the payment flow.
6. Credits are added to your organization's balance immediately upon successful payment.

Credit Management

Effective credit management ensures your team always has AI capabilities when needed:

Monitoring Usage

• Balance indicator — The credit balance is shown in the navigation bar when AI is enabled.
• Usage breakdown — View credits consumed by feature type (generation, chat, reports) in the AI settings page.
• Low balance alerts — TestKase sends notifications when your balance drops below a threshold, giving you time to purchase more.

Controlling Costs

• Disable AI temporarily — Toggle AI off during periods when it is not needed (e.g., between sprints).
• Educate your team — Share guidelines on when AI features are most valuable to avoid wasteful usage.
• Batch AI report generation — Run AI reports at the end of a sprint or cycle rather than daily to reduce credit consumption.
• Refine generation prompts — Better descriptions produce better results on the first try, reducing the need for multiple generation attempts.

Data Privacy & Security

TestKase takes data privacy seriously when processing AI requests:

• Encrypted in transit — All data sent to AI models uses TLS encryption.
• Not used for training — Your test case data, descriptions, and project information are never used to train AI models.
• No data retention by AI providers — Data is processed in real-time and not stored by the underlying AI service.
• Organization-scoped — AI features only access data within your organization. There is no cross-organization data sharing.
• Audit trail — AI actions are logged in the activity history so administrators can monitor usage.