Plans & Billing
Manage your subscription plan, view billing history, and handle payments for your organization.
Overview
Billing and subscription management is handled at the organization level by the Organization Owner. From the billing settings, you can view your current plan, upgrade or downgrade seats, review transaction history, and download invoices.
Subscription Plans
TestKase offers three subscription tiers:
| Always Free | Premium | Enterprise | |
|---|---|---|---|
| Price | $0 | $6/user/month (monthly) or $5/user/month (yearly) | Custom pricing |
| Users | Up to 3 | 4–20 seats | Custom |
| Projects | Unlimited | Unlimited | Unlimited |
| Test Cases | Unlimited | Unlimited | Unlimited |
| Storage | 3 GB | 5 GB per seat | Custom |
| AI Credits | 300/month | Extended (purchasable bundles) | Custom |
| Integrations | Jira, GitHub, GitLab, Webhooks | All + REST API with Personal Access Tokens | All + custom integrations |
| SSO | Yes | Yes | Yes |
| Support | 24×7 | 24×7 + Priority | 24×7 + Priority + SLA |
Yearly billing saves you 25% — $5/user/month billed annually compared to $6/user/month billed monthly.
Managing Your Subscription
Create a Subscription
To upgrade from the free plan to Premium:
- Navigate to Settings → Subscriptions.
- Choose your billing cycle — Monthly or Yearly.
- Select the number of seats (4–20).
- Review the pricing summary and click Subscribe.
- Complete payment through Razorpay (supports UPI, credit/debit cards, net banking, wallets, and international payments).
Upgrade Seats
To add more seats to your existing Premium subscription:
- Navigate to Settings → Subscriptions.
- Click Upgrade Seats.
- Select the new seat count (up to 20).
- Pay the prorated difference for the remainder of your current billing cycle.
- The additional seats are available immediately.
Downgrade Seats
To reduce your seat count:
- Navigate to Settings → Subscriptions.
- Click Downgrade Seats.
- Select a lower seat count (minimum 4 seats).
- The change takes effect at the end of your current billing cycle — existing users retain access until then.
Ensure the number of active users does not exceed the new seat count before the downgrade takes effect. You may need to remove users from the organization first.
Cancel Subscription
To cancel your Premium subscription:
- Navigate to Settings → Subscriptions.
- Click Cancel Subscription.
- Confirm the cancellation.
Your Premium benefits continue until the end of the current billing period. After that, the organization reverts to the Always Free plan. All data is preserved, but user limits and storage quotas will apply.
Subscription Statuses
Your subscription can have one of the following statuses:
| Status | Meaning |
|---|---|
| Active | Subscription is current and fully operational |
| Created | Subscription created but payment not yet confirmed |
| Pending | Payment is being processed |
| Cancelled | Cancellation requested — benefits continue until period end |
| Expired | Billing period ended after cancellation |
| Halted | Payment failed — action required to restore service |
Billing History
Navigate to Settings → Billing to view your complete transaction history.
The billing page displays a paginated table with:
| Column | Description |
|---|---|
| Date | When the transaction occurred |
| Transaction ID | Unique identifier for the payment |
| Invoice Number | Invoice reference for accounting |
| Receipt Number | Payment receipt reference |
| Currency | Payment currency |
| Amount | Total amount charged |
Invoices and Receipts
For each transaction, you can download:
- Invoice PDF — Detailed breakdown of charges for accounting and expense reporting.
- Receipt PDF — Payment confirmation document.
Billing Details
Your billing profile includes company information, address, and tax IDs. Keep these up to date to ensure invoices reflect the correct details.
Payment Methods
All payments are processed through Razorpay, which supports:
- UPI
- Credit and debit cards
- Net banking
- Wallets
- International payments
Enterprise Plans
For organizations needing more than 20 seats or custom requirements, contact our sales team to discuss Enterprise pricing with custom storage, integrations, and SLA-backed support.
Related Pages
- Storage — Manage your organization's storage quota.
- AI Credits — Purchase and manage AI credit bundles.