AI Credits
Full reference for AI credits — the one-time free grant, the per-seat monthly allowance on paid plans, monthly history, quality settings, and the org-wide AI toggle.
Overview
TestKase AI features — test case generation and the AI Agent — consume credits from your organization's AI credit balance.
There is one page for all of it: switch the sidebar to the Organization view and open AI Credits. Unlike Subscriptions, Billing and Settings, it is not greyed out for non-owners — every member of the organization can open it and see the balance, this month's usage, the per-call usage history and the Monthly History totals. Only the owner can actually change anything on it (the Enable AI Features toggle and the quality settings).
How credits work
AI credits are an abstraction over raw AI tokens. Different AI models consume tokens at different rates, so credits provide a consistent unit for tracking and billing across all AI features.
- Free organizations receive 100 AI credits once. The grant is claimed against the email address that signed up, not against the organization, and it is claimed once for the life of that address. They are not topped up: once spent, AI features stop until you upgrade.
- Paid organizations receive 100 AI credits per seat, every month. A four-seat Premium organization has a 400-credit monthly allowance.
- The per-seat rate is the same on Premium and Enterprise — your allowance grows because you have more seats, not because of the plan name.
- Credits are consumed when any user in the organization uses an AI feature.
- For paid organizations, credits reset on the 1st of each month — any unused allowance does not roll over. The free grant has no reset; it is a one-time amount.
- Credits are not separately purchasable. To raise a paid allowance, add seats. To get credits on a free organization again, upgrade to Premium.
The free 100 is once per email address, ever — not once per organization. Deleting your organization and creating a new one does not hand you another 100, and neither does deleting your account and signing up again with the same address. The claim is recorded against your email and survives both.
A paid organization that goes back to free is set to 0 credits, not to 100. The lifetime grant was already claimed when that account signed up, so downgrading does not re-issue it. A free organization only ever has AI credits if it still has some of its original grant left.
AI Credits page layout
The AI Credits page has three summary cards at the top:
- Enable AI Features — on/off toggle. Only the organization owner can flip this.
- Available Credits — remaining credits in the current period.
- This Month Usage — total credits consumed this month.
Below the cards, three collapsible sections (collapsed by default — click to expand):
- AI Quality Settings — pick a quality level per feature. See AI Quality Settings.
- Credit Usage History — paginated table of every individual AI call (date, user, use case, credits).
- Monthly History — granted / consumed / expired totals per month. See Monthly History.
Monthly History
Below the usage history, a Monthly History section shows per-month totals:
| Column | What it shows |
|---|---|
| Month | Month label (e.g., "Apr 2026"). |
| Granted | Credits added in the month — the per-seat monthly allowance on a paid plan, or the one-time grant in the month the account signed up. |
| Consumed | Credits spent in the month. |
| Expired | Unused monthly allowance that didn't carry over. |
| Utilization | Progress bar: consumed / granted — color-coded by burn rate. |
This view is useful for reconciling AI spend against a billing period or tracking trends across months.
AI Quality Settings
Each AI feature has an independent quality level. Pick based on the trade-off between speed, credits, and output quality.
| Level | Label (UI) | API value | Rough cost | Use when |
|---|---|---|---|---|
| Basic | Basic | cheap | Lowest | Quick iteration, bulk generation |
| Balanced | Balanced | medium | Moderate (default) | Everyday use |
| Premium | Premium | best | Highest | Complex specs, critical flows |
Applies independently to:
- AI Agent — the sidebar chat (
Ctrl+K). - Test Case Generation — the AI generate button in the test case editor.
Changes save on click and apply immediately to all users in the organization.
Start with Balanced for everyday use. Switch to Premium for test suites you want the AI to reason more carefully about, and to Basic for speed and volume.
When credits run out
Credits are an organization-wide pool, so one person's heavy day can exhaust the balance for everyone. Once it reaches zero, AI requests are refused — no queueing and no overdraft. What you are told depends on the plan: a paid organization sees "You've used this month's AI credits. They refresh on the 1st, or add seats to raise your monthly allowance.", and a free organization sees "You've used your free AI credits. To use additional AI credits, upgrade to a Premium plan."
Nothing else is affected: test cases, cycles, reports and the insight reports and score badges all keep working, because they use no credits. On a paid plan the balance returns on the 1st of the next month, or when a seat change is confirmed. On a free organization the grant is one-time and tied to the owner's email address, so the balance does not return — upgrading to Premium is what restores AI.
The same message shape appears for the org-wide toggle: with Enable AI Features off, AI requests are refused with "AI features are disabled for your organization. Please contact your administrator." If you see that, your balance is not the problem — ask your owner to turn AI back on.
Getting more credits
On a paid plan, credits are granted per seat, every month — 100 per seat, at the same rate on Premium and Enterprise. On a free organization there is a single grant of 100 credits and no monthly renewal. Credits are not separately purchasable: there is no top-up or credit-bundle flow in the product.
To raise a monthly allowance, add seats to your subscription — each seat adds another 100 credits per month. See Changing seats & threads. A free organization that has spent its grant gets credits again by upgrading to Premium.
A seat change rewrites the balance, it does not add to it. When the payment for a Test Management seat change is confirmed, your balance is set to 100 × your new seat count — so adding a seat mid-month restores a spent balance, and it is also the reason a seat change is not a way to bank credits. Automate and Live threads carry no AI credits at all; only Test Management seats do.
Enable or disable AI features
Use the Enable AI Features toggle (first card on the AI Credits page) to turn AI on or off for the entire org.
- Off — AI Agent won't open and AI generation buttons are disabled. Zero credits consumed. Insight reports and the score badges are unaffected — they use no AI and no credits.
- On — AI features are available to all users according to their roles.
Existing AI-generated content (test cases, reports, conversations) is never deleted by flipping the toggle.
Only the organization owner can change this toggle.
Credit Usage History
Every individual AI call is logged:
| Column | Description |
|---|---|
| Date | When the call happened, shown in your local timezone. |
| User Name | Who made the call. |
| Use case | Which feature used the credit (AI Agent, Test Case Generation, etc.). |
| Credits | How many credits the call consumed. |
Use this to audit unusual spikes — e.g., investigate a user whose activity doesn't match their credit spend.