Jira
Connect Jira Cloud and file Live, Automate and Accessibility bugs as Jira issues with the screenshot attached.
Before you start
- Jira Cloud (
yourcompany.atlassian.net). Self-hosted Jira Server/Data Center is not supported here. - An Atlassian account with permission to create issues in the target project.
Get an API token from Jira
- Go to id.atlassian.com/manage-profile/security/api-tokens.
- Click Create API token, name it TestKase, and copy it. It's shown once.
Connect it in TestKase
- Open Organization → Integrations → Defects and click Connect on the Jira card.
- Enter your Site URL (
https://yourcompany.atlassian.net), the email of the Atlassian account, and the API token. Click Connect. - Choose the default project, then the issue type (usually Bug). Click Save.
Issues are created by that Atlassian account, with Reported by followed by the TestKase user who filed it in the description.
What gets created
An issue of the chosen type in the chosen project: the report title as the summary, the pre-filled details as the description, and the screenshot as an attachment.
Troubleshooting
▶The dialog shows a message like "Sprint is required"
The Jira project has a mandatory custom field that must be set on create.
Fix: Make the field optional in Jira's field configuration, or choose an issue type without it. This is the most common Jira setup failure.
▶"Your defect tracker rejected the credentials"
Token revoked, wrong email, or the account lost project access.
Fix: ⋮ → Reset and reconnect with a fresh token.
▶Filed, but the screenshot could not be attached
The file exceeded Jira's attachment limit (default 10 MB).
Fix: The issue exists; attach manually if needed.