Notifications

Post a card to Slack, Google Chat, Microsoft Teams, Discord or your own webhook when a Live session ends, an Automate run finishes or an Accessibility scan completes.

Overview

Organization → Integrations → Notifications posts a message to a chat channel when something happens in Live, Automate or Accessibility. Each connected channel is a rule: a webhook URL plus the list of events it wants.

What you can be notified about

Product	Event	When it fires
Live	Session ended	A Live session was closed — by the End button, by closing the tab, or by the idle timeout
Live	Session dropped	A Live session ended because of a fault — the device went unreachable, the video connection failed, the fleet was under maintenance
Automate	Run passed	An Automate session finished with no failures
Automate	Run failed	An Automate session finished with failing tests
Automate	Test could not finish	An Automate session ended because of a platform fault, not a failing test
Accessibility	Scan completed	A scan finished — however many issues it found
Accessibility	Scan could not run	A scan did not start or did not finish (for example, no scan browser was free)

When you connect a channel you pick a preset — Only when something breaks (the failure events above) or Everything — or choose events one by one.

A scan that finds 500 issues has completed. "Could not run" means the platform failed, not your site. The same distinction applies to Automate: "Run failed" is your tests; "Test could not finish" is us.

What a card contains

Every card says what happened, on what, when, and why — not an id and a timestamp:

ℹ️ Live session ended
Live · Browser on Windows 11
Run by: [email protected]
Started: 7 Sep at 6:18 PM        ← in each reader's own timezone on Slack
Duration: 24s
Reason: Closed by the tester
Open session

Automate cards lead with the build and test name and link to the video and logs; Accessibility cards show the pages, standard, browser, and either the issue count and score or the reason the scan could not run. The device model and OS appear on every card from a real device.

Connect a channel

Each channel has its own page with the exact clicks to get its webhook URL:

Slack
Google Chat
Microsoft Teams
Discord
Custom webhook — raw JSON to any HTTPS endpoint

The TestKase side is the same for all of them:

Open Organization → Integrations → Notifications and click Connect on the channel's card.
Give the rule a name (for example QA alerts) and paste the webhook URL.
Choose Only when something breaks, Everything, or pick events.
Save. The card shows a tick and Connected.

Edit or remove a rule

Click the ⋮ menu on a connected card. Edit opens the rule with its saved name, events and URL. Reset deletes the rule and its URL.

One webhook is one channel. To send failures to #qa-alerts and everything else to #qa, create two rules with two webhooks.

Test Management notifications

Test Management events (test case created, cycle completed, and so on) are configured per project in the project's Settings → Notifications, not here. See Test Management notifications.